Lead Concessions Runner | Part-Time | Donald L Tucker Civic Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Lead Concessions Runner, is responsible for leading and supervising the team of Concessions Runners. Responsible for performing the following F&B warehouse operations, including inventory, receiving, clean-up, and transfers. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. A passion for customer service, availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required. 

This role pays an hourly rate of $16.00-$18.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 23, 2026.

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space, and an arena-view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena is also frequently used for trade shows, large catered functions, receptions, religious services, and classes. 

• Responsible for assisting with receiving and distribution control for F&B in the venue.
• Maintain sanitation and organizational systems of all warehouse storage areas.
• Fulfills all event expectations, including but not limited to delivering product to stands during events, post-event clean-up and break-down, equipment storage, sanitation, and maintenance.
• Ensure that appropriate stocking levels are met for each stand for each event; rotate products FIFO and maintain the integrity of products.
• Ensure a proper transfer process of products between locations, including follow-up documentation.
• Responsible for concession and other F&B equipment cleaning and maintenance: portable equipment, carts, floors, refrigeration, and lighting.
• Conduct a walk-through of the warehouse and storage areas after the completion of the day to ensure all areas are clean.
• Responsible for checking out NPOs, subcontractors, and other concession runners at the end of the event. Ensuring all cleanup is done and stock put away.
• Maintains a thorough working knowledge of all existing concession locations: geographical location, equipment, and evacuation procedures.

• High School diploma or equivalent.
• 1-2 years of hospitality experience or similar venue experience.
• Food/Alcohol service certification preferred.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Ability to make sound business/operations decisions (i.e., regarding product or equipment challenges during an event) quickly and under pressure.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid ServSafe Food Handlers certification and alcohol service certification or the ability to obtain said certifications.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
• Must be able to stand and walk for extended periods.
• Able to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl.
• Must be able to frequently lift heavy objects.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.