Concessions Assistant Manager | Full-Time | Penn State University Athletics

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Concessions Assistant Manager will assist the Concessions Director and Concessions Manager with the overall management of all OVG-managed athletic venue concessions operations, including inventory controls, product ordering, employee training, point of sale controls, compliance with alcohol and food service policies, cleaning, safety, guest service, product stocking, troubleshooting, event operational support, opening and/or closing duties, food preparation and production, and any other tasks assigned by the Concessions Director or Concessions Manager. The Concessions Assistant Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the venue and the Concessions department. The Concessions Assistant Manager will assist in the supervision of employees. The Concessions Assistant Manager must maintain excellent attendance and be available to work a variable, event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, and strong technical aptitude are required. The Concessions Assistant Manager will also be supporting Penn State Performance Dining and other OVG accounts, which will require travel.  

This role pays an annual salary of $55,000-$65,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 16, 2026.

• Assist in supervising all part-time concessions workers & non-profit organizations.
• Ensure proper setup of all concession locations prior to event doors. Setup duties include but are not limited to the following: verifying opening inventory, ensuring sanitation standards are met, and verifying each location is fully operational. 
• Provide oversight and operational expertise resulting in the smooth execution of events.
• Work with marketing staff on concessions-related event promotions.
• Oversee a large volume of inventory and manage high-volume sales.
• Supervise and run all venue concessions operations before, during, and after the event, as needed. 
• Willing to cover or back up any open position to assure the location is fully operational.
• Provide direction and oversight to all concessions staff as needed. Ensure that all state & federal policies, procedures, and practices are adhered to, including compliance with alcohol distribution/service of food handling/sanitation guidelines and general safety policies and procedures.
• Report any alcohol service or other compliance issues to Concessions Director & Concessions Manager immediately. 
• Assist with post-event evaluations, data compilation, tracking of monetary and product shortages, and generating reports. 
• Assist in the research and testing of new products and recipes; identify products to grow business.
• Assist Concessions Manager in stocking, ordering, and tracking product.
• Receive new inventory and inspect products for quality.
• Obtain working knowledge of all existing concessions locations.

• 3-5 years’ experience working in a supervisory capacity in a food & beverage environment.
• Bachelor's degree in a related field is preferred. 
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.