IT Coordinator | Full-Time | Acrisure Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The IT Coordinator supports the day-to-day operation, maintenance, and continuous improvement of technology systems across Acrisure Arena. This position serves as the primary liaison between internal departments, vendors, and event partners to ensure reliable, secure, and efficient technology services. The IT Coordinator provides technical support, assists with event technology, and supports technical oversight and engineering functions to ensure seamless operations during daily business activities and live events.

This role will pay an hourly rate of $20.00 - $23.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 16, 2026.

• Provide technical support for computers, networks, infrastructure, Wi-Fi, telecommunications, printers, and standard business applications.
• Coordinate system maintenance, software updates, cybersecurity best practices, and vendor support for technology-related services.
• Install, configure, troubleshoot, and maintain IT hardware, software, user accounts, and office technology.
• Support event technology needs, including audiovisual systems, digital signage, connectivity, broadcast support, and communications systems before, during, and after events.
• Assist with technical oversight and engineering by coordinating production technology, shared infrastructure, equipment readiness, and troubleshooting technical issues.
• Maintain IT equipment inventory, documentation, procedures, asset tracking, and technology procedures.
• Collaborate with internal departments, third-party vendors, and event partners to ensure technology solutions support operational and event needs.
• Assist with developing and implementing technology policies and procedures for the facility.
• Respond to routine, precautionary, and emergency technology-related issues while maintaining a high level of customer service.
• Perform other duties as assigned.

• Associate's degree or certification in Information Technology, Computer Networking, or a related field preferred.
• 2+ years of related IT experience is preferred.
• Working knowledge of Microsoft Windows, Microsoft 365, networking fundamentals, audiovisual systems, and live technology.
• Strong troubleshooting, organizational, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Capable of working under pressure and within deadlines.
• Ability to work independently while maintaining close coordination with operations and event staff.
• Ability to lift heavy objects as needed.
• Ability to stand, walk, bend, climb, and work extended hours, including evenings, weekends, and holidays required by event schedules.
• Fast-paced event facility environment with exposure to varying noise levels, lighting conditions, and heights during setup or maintenance.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.