Premium Suite Attendant | Part-Time | Memphis Redbirds (AutoZone Park)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Premium Suite Attendant is responsible for serving guests in the Suites. A Premium Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $10.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 21, 2026.

Home of the Triple-A Memphis Redbirds baseball team, AutoZone Park serves as a year-round venue for events of all types and purposes, located in Downtown Memphis. 

• Responsible for food & beverage service within the suites.
• Demonstrate the ability to read and comprehend Banquet Event Orders.
• Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event.
• Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite, including ingredients, portion sizes, pricing, and preparation.
• Responsible for recording a guest’s order and relaying it to the Suite Supervisor or Manager.
• Responsible for observing guests to anticipate and respond to any additional requests
• Assist runners when needed to ensure food is brought to the pantry on time for delivery.
• Responsible for presenting the guest with the final bill summary and accepting payment as necessary.
• Responsible for cleaning up remaining food product and equipment after the event.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.

• High School Diploma or GED preferred.
• Previous experience as a food & beverage server preferred.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.