Box Office Attendant | Part-Time | Donald L Tucker Civic Center (Florida State U)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Box Office Attendant will assist in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away at the Donald L. Tucker Civic Center.

This role pays an hourly rate of $15.50

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until August 7, 2026.

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space, and an arena-view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena is also frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.

• Know and understand the operations of the TicketMaster ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
• Know and understand seating charts and configurations of the DLTCC.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate with and satisfy patrons with world-class customer service.
• Operate phone and address patrons’ requests for information.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by Box Office Manager or Box Office Supervisor

• Ability to multitask in a fast-paced environment.
• Familiarity with Windows-based computers.
• Possess excellent customer service skills.
• High school diploma or GED preferred.
• Experience working with the public and cash.
  Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Strong verbal communication skills (Spanish is a plus).
• Strong analytical and problem-solving skill.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.