Suite Captain | Part-Time | Equity Bank Park

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Suite Captain oversees and coordinates suite operations during events to ensure flawless execution and an exceptional guest experience. This role serves as the on-site leader for suite service staff and acts as a key liaison between culinary, service, and operations teams. 

This role pays an hourly rate of $12.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

• Review suite BEOs and staff assignments prior to each event 
• Lead pre-event staff meetings to review service standards, appearance, and event details 
• Coordinate with culinary leadership to confirm menu details, quantities, and service timing 
• Ensure suites are properly stocked  
• Monitor food quality, presentation, temperature, and service throughout the event 
• Conduct service checks and audits to ensure guest satisfaction and up-sell opportunities 
• Ensure all guest tabs are closed accurately and on time 
• Maintain safe work practices and proper handling of equipment 
• Review suite schedules, changes, and special requests as needed
• Performs other duties as required 

• High school diploma, GED, or equivalent experience 
• Strong communication and organizational skills 
• Ability to work in a fast-paced, event-driven environment 
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). 
• Must be 21 years of age or older 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.