Oak View Group

In Seat Attendant | Part-Time | Santander Arena

Location US-PA-Reading
Job ID
2025-26921
Location Name
Santander Arena
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The In-Seat Server is responsible for delivering food and beverage items from the kitchen to the guests in various sitting areas throughout the stadium. In this position, the server should understand the content of the menu and ensures that food is delivered in a timely fashion. The server should understand and follow food safety and sanitation guidelines and help with the execution of area setup and breakdown.

 

This role will pay an hourly rate of $16.00 and is tip eligible

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until December 31, 2025.

About the Venue

Santander Arena, located in downtown Reading, Pennsylvania, is a versatile venue that serves as the home arena for the Reading Royals, the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosted an array of live events including concerts, Disney on Ice, and other family friendly events attracting hundreds of thousands of visitors annually. 

Responsibilities

  • Serves food and beverage to guests according to guests orders
  • Maintains knowledge of menu items and all other offerings
  • Maintains appearance and cleanliness of food service areas during event
  • Replenishes food and beverage product
  • Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
  • Provides excellent customer service, anticipating guests’ needs
  • Breaks down and cleans/sanitizes food service areas, workstations, and equipment
  • Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.

 

Qualifications

  • Previous experience as a server or in food service role preferred
  • Demonstrates excellent customer service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Working knowledge of food safety principles and procedures
  • Must be able to obtain a food safety certification
  • Must be available to work flexible hours including evenings and weekends

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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