Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The full time Ticketing Coordinator role will be responsible for supporting the ticketing team through a high volume of events throughout the year. Dedication to completing daily tasks and taking a proactive approach on order requests will provide overall success to the team. This position reports to the Director.

This role pays an hourly rate of $25.00-$27.50

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 28, 2025

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

• Process ticket orders for internal, promoter, and team needs for all Arena events and games.
• Assist management with hiring, scheduling, and supervision of part time box office staff.
• Assist with event building and maintenance on the Ticketmaster platform.
• Assist in the setup of Account Manager for all sales including Right-of-First-Refusal and member additionals.
• General administrative duties such as providing support to all part-time ticket representatives, organizing orders, and general office needs.
• Support at events on night of show as needed.
• Other duties assigned by management.

Qualifications

• 1-2 years of related work experience.
• Preference of Bachelor’s degree or equivalent experience.
• Ability to engage in positive interaction with employees and industry contacts, organize, problem solve, while prioritizing time management and multitasking in a high-pressure environment
• Competitive, self-motivated, and creative-thinking skills and a team-first attitude.
• Must be an effective communicator and cross-organizational collaborator.
• Excellent oral and written communication skills, including email etiquette.
• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
• Experience in a Box Office/Entertainment Venue not required, but a plus.
• Familiarity with Ticketmaster or any other ticketing platforms not required, but a plus.

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.