Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Banquet Server provides high-quality food and beverage service at events hosted primarily in the facility’s convention center spaces. This role requires flexibility, professionalism, and strong customer service skills across a wide range of service styles from plated dinners and buffets to cocktail receptions. General duties include, but are not limited to; preparing rooms and equipment for service, handling food and beverage, ensuring guest satisfaction, and resetting the space for the next function.

This role will pay an hourly rate of $12.00 to $18.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until November 14, 2025.

• Ability to read and understand Banquet Event Orders, Pull Sheets, and other distributed information as it pertains to the event.
• Provide fine dining-level food and beverage service to guests for all events, consistent with Hilliard Center standards of service.
• Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met.
• Set up and maintain both food and beverage stations in various locations throughout the building, consistent with Hilliard Center standards of service. 
• Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
• Participate in both the setup and the cleanup of food and beverage service items. 
• Ability to work independently during slower times 
• Perform safe work by helping to provide a safe and clean work environment. 
• Have a high level of social contact—ability to work closely with staff and deal often with patrons. 
• Ability to work a flexible schedule, including nights, weekends, and select holidays. 
• Must be detail-oriented to ensure that work is accurate and complete. 
• Ability to multitask.
• Must have a customer-focused, positive, and professional attitude. 
• Ability to read with oral and written communications skills in the English language. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). 
• Must be able to stand for extended periods. 
• Ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
• Must be punctual with consistent attendance and reliable means of transportation. 
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.
• Access to a personal device for communication regarding the schedule and shift instructions.

• High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets, or restaurants preferred. 
• Current TABC Certification and Food Handler’s Certificate are required or must be obtainable within 30 days of hire.
• Ability to carry at least 8 entrees per tray, as well as lift, push, pull, or carry heavy objects up to 30 lbs. often.
• Must be at least eighteen years of age to serve alcoholic drinks. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.