Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Ticket Sales Coordinator will support the Hartford Wolf Pack Ticket Sales Department as well as the Vice President of Business Operations.

This role pays an hourly rate of $20.00 to $22.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 7, 2025.

PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, and ice-skating spectaculars throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Sabrina Carpenter, Andrea Bocelli, Bad Bunny, Nicki Minaj, Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, and many others.

PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

• Track the Sales Reps’ activities and puts together daily activity reports
• Assist with daily, weekly, monthly, and year-end reporting
• Enters weekly sales numbers into AHL Tracking System
• Assists in tracking departmental budget
• Helps coordinate internal sales programs including Open Houses, Meet and Greets, and Group Events (Pre/Post games, Competitions, Career Days, Exhibition Hall Events, etc.)
• Coordinates all in-game staff activities including birthday parties and sales tables
• Works directly with the Marketing team to help build all sales emails
• Works directly with box office to coordinate all ticket packages
• Supports Ticket Sales Department with departmental communications and project coordination
• Build out FEVO links for group sales and assist with strategic planning of holding seats for group sales.
• Work directly with ticket holders to help generate new revenue
• Handles all departmental filing and special projects related to the department
• Perform other duties and responsibilities as assigned

• Bachelor’s degree from an accredited college/university in Marketing, Communications, Sports/Business Management, or a related field
• Excellent written and verbal communication skills with a friendly and professional telephone manner
• Strong organizational and time management skills
• Familiarity with AXS (ticket platform) and Salesforce.com (CRM) is preferred; proficiency in Microsoft Office is required
• Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast- paced environment
• Must be able to work events, select holidays, and beyond normal business hours as needed

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.