Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Stand Manager is responsible for supervising staff greeting guests in a pleasant manner while filling food and beverage orders. The Stand Manager will supervise Concessions Attendants operating the Point of Sale system/cash register, ensuring all proper cash handling procedures are being followed. The Stand Manager will be responsible for all inventory in stand or portable and maintain accurate paperwork. The Concessions Stand Manager must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $15 - $17, plus tips. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 7, 2025. 

The Rio Rancho Events Center (RREC) located in Rio Rancho, NM is a 7,000 seat multi-purpose facility which opened its doors in October 2006. The RREC leads the field among venues in New Mexico and is home to the New Mexico Runners Major Arena Soccer League team and the Duke City Gladiators Indoor Football League team. With 165,000 square feet of extended floor space, the Rio Rancho Events Center is ideal to host concerts, sporting events, family shows, conferences, banquets, and cultural programs. The arena features a single concourse, and has 27 suites and 4 party suites, as well as a large club lounge for dinners and parties. The technical expertise and dedication of the RREC staff ensures that audiences will be dazzled and entertained with shows they will never forget. The Rio Rancho Events Center is owned by the City of Rio Rancho and managed by OVG360, the fastest growing firm in the public assembly management field with more than 100 facilities worldwide. 

• Must maintain stand sheets, transfers, spoilage and take beginning and ending inventory of all product in stand. Must supervise production of product to ensure the highest quality of food being served and to avoid excess or food loss.
• Responsible for supervising staff greeting guests and taking orders for food and beverage products.
• Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency.
• Responsible for accepting payment from guests and making change as necessary.
• Responsible for keeping the work area and surroundings clean using sanitation standards.
• Responsible for memorizing the product menu available at each concession location.
• Assist in clean up and break down of the concession area at the end of the event.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Additional duties as assigned by your immediate supervisor and/or Ovations management staff for the successful outcome of an event or customer service situation.

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Ability to handle cash accurately and responsibly.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.