Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Banquet Server will provide a range of services, including buffet, tableside, and cocktail, with event styles varying from casual to gala. Servers will assist with Breakfast, Lunch, and Dinner events and must have flexible availability for on-call/event-based scheduling. Responsibilities include set-up, execution, and breakdown of banquet and concession-style events, while ensuring clear communication with guests and the culinary team. Banquet Servers are expected to stay composed and flexible in a fast-paced environment, demonstrating strong initiative and teamwork to ensure event success.

This role pays an hourly rate of $15.00 - $20.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Jungle Island, Miami’s premier entertainment destination, combines the beauty of Miami’s tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80-year history, today’s Jungle Island is a contemporary theme park, featuring numerous wildlife such as lemurs, wallabies, capybaras and much more!

Jungle Island began its history in 1936 as Parrot Jungle. Created by Franz Scherr with the idea of an attraction where birds could “fly free,” Parrot Jungle was originally located in south Miami and was known primarily its wide array of exotic birds including Pinky, the high-wire bicycle riding cockatoo, and our world-famous pink flamingos who have been prominently featured in the opening credits of television’s Miami Vice. The park has evolved over the years under the direction of its current owners who purchased the park in 1988. After Hurricane Andrew, the owners set their sights on continuing to develop the park on Watson Island. After construction was completed in 2003, the Watson Island location opened for business as Parrot Jungle Island.

The evolution of the Jungle has led to the renaming of the park as Jungle Island to better encompass the wide variety of animals, plants and activities available. Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads. Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions and tours that are available. As Miami’s brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.

• Prepare event spaces by creating and setting up roll ups, laying tablecloths and linens, arranging place settings and more.
• Provide daily service by attending to event guests at beverage stations, coffee carts, concession stands, grab-and-go carts, buffets, plated meals, and more.
• Ensure food items are served promptly and at the correct temperature as they become available from the kitchen.
• Maintain neat presentation of all items with no spill-over.
• Pre-bus and fully bus tables as needed during peak periods and after service.
• Stock beverage stations as necessary (e.g., ice, juices, glassware, sugar packets, etc.).
• Respond promptly to customer needs and requests.
• Communicate effectively with bartenders, supervisors, and kitchen staff to ensure smooth service and a positive guest experience.
• Build and maintain knowledge of bar offerings to accurately answer patron questions.
• Stay informed about the menu and any special items being offered.
• Maintain a clean and professional appearance at all times.
• Maintains availability to work during many peak periods.

• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Ability to work weekdays and weekends, with availability for some morning, noon, and evening shifts on an on-call/event-based schedule.
• Must provide regular and consistent written availability to management.
• High School Diploma, G.E.D., or related food service experience required.
• Knowledge of food safety and sanitation regulations.
• Must obtain and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work effectively in a team-oriented, fast-paced, event-driven environment.
• Strong communication skills to interact with employees, management, and guests in a professional and respectful manner.
• Physical ability to lift and move heavy objects, such as boxes and equipment.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.