Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

As a Box Office Attendant at the Santander Arena and Santander Performing Arts Center, you will play a crucial role in providing exceptional customer service to patrons attending various events. Your primary responsibilities will include opening and closing the ticket window during event hours, selling tickets, and assisting customers both in-person and over the phone. This position requires a friendly demeanor and the ability to handle transactions accurately, ensuring that patrons have a smooth and enjoyable experience when purchasing tickets. You will also be expected to perform other duties as assigned, contributing to the overall success of the ticketing operations at the venue.

This role pays an hourly rate of $11.00-$11.50

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 31, 2025.

The Santander Arena, formerly known as the Sovereign Center first opened its doors in September of 2001. In the 20 years since then, it has hosted over 2,800 shows in a wide range of genres. The arena, which seats up to 8800 for concerts and 7200 for hockey, is home to the Reading Royals - the ECHL affiliate of the Philadelphia Flyers. Besides sporting events, the Santander Arena has hosted hundreds of concerts and other forms of entertainment targeted to all age ranges.

A few of the previous performers have included Daddy Yankee, Slipknot, Professional Bull Riding, Marc Anthony, Rauw Alejandro, Anuel AA, Walker Hayes, Little Big Town, Skillet, Pitbull, Theory Of A Deadman, Jo Koy, Hot Wheels Monster Trucks, Kelsea Ballerini, Bad Bunny, Grupo Firme, Jay Wheeler, Breaking Benjamin, Harlem Globetrotters, World Championship Ice Racing, Ja Rule, Ashanti, Kevin Hart, Jeff Dunham, Zach Williams and many others.

• Open and/or close ticket window during business hours.
• Sell tickets for the Santander Arena and Santander Performing Arts Center
• Provide customer service to patrons at the window and/or over the phone
• Other duties as assigned

• Provide great customer service and show the ability to work well with the general public and other employees.
• Must be able to accurately handle money receipts.
• Strong verbal communication skills (Spanish is a plus)
• Ticketmaster or other ticketing software experience/knowledge a plus.
• Ability to work flexible hours, (this postion is mostly weekend and evening hours only)
• Hardworking, and reliable.
• Must be computer savvy
• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Ability to work independently and as a productive member of a team
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.