Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

As the Director, Onboarding you will engage with both internal and external stakeholders to define and translate business requirements into strategic initiatives. Your leadership will drive the planning, development, testing, and implementation of an enhanced onboarding process, ensuring a streamlined experience for new employees.

The ideal candidate for this role is organized, process driven and has a great attention to detail. They must be comfortable working independently, with the flexibility to change priorities, as the needs of the department change. A strong working knowledge of Excel and overall computer skills as well as a variety of HRIS systems. The perfect person for this role will also be able to handle a fast-paced work environment while being able to handle sensitive and confidential information.

The salary range for this role is $132,000-$170,000 with bonus eligible. 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 17, 2025.

• Strategic Stakeholder Engagement: Collaborate with key business leaders, People teams, and external partners to understand organizational needs, identify opportunities for automation, and ensure alignment between People systems and overall business strategy.
• Process Improvement and Automation: Lead initiatives to identify and implement automation opportunities across People processes, fostering efficiency and enhancing service delivery.
• System Implementation Oversight: Partner with the People Systems Manager and Talent Acquisition Leadership to oversee the implementation of People technologies. Manage User Acceptance Testing (UAT) to ensure systems meet operational requirements.
• Continuous Improvement Leadership: Champion the regular review and enhancement of P&C onboarding processes. Proactively recommend and implement changes, including system patches, to optimize performance.
• Data Integrity and Analytics: Evaluate and implement tools and strategies to uphold data integrity in the iCIMS system. Design and develop complex reports using Report Writers and Report Designers, leveraging your expertise in data analysis to support decision-making.
• Business Process Design: Collaborate with the technical team to design, configure, and test business processes and their integrations. Drive automation initiatives ensuring that technical solutions align with operational requirements.
• Operational Insights: Analyze and synthesize operational requirements from business needs, ensuring clarity and feasibility in technical specifications.
• Information Management: Collect, organize, analyze, and disseminate information while handling sensitive data with utmost confidentiality. Maintain attention to detail and ensure accuracy in all outputs.
• Project Leadership: Lead and participate in projects focused on continuous improvement within Onboarding systems and processes. Foster a culture of innovation within the team and encourage the adoption of best practices.
• Update and Trends Monitoring: Stay abreast of the latest trends in new hires and onboarding practices, applying new insights to enhance organizational effectiveness.
• Team Management and Development: Demonstrate strong leadership by mentoring and developing team members. Encourage a collaborative work environment that fosters personal and professional growth.
• Compliance and Best Practices: Ensure adherence to onboarding/newhire technical best practices, compliance with policies, procedures, and multi-jurisdictional regulations.
• Operational Excellence: Utilize your organizational skills to prioritize work effectively, manage multiple projects under tight deadlines, and deliver accurate results.
• Adaptability and Proactivity: Exhibit the ability to work independently, demonstrating sound judgment and initiative in problem-solving.

• Bachelor’s degree and 7-10 years of experience working in HRIS or systems-based roles. Relevant education and experience may be substituted as appropriate.
  
• More than 7 years’ experience working in HRIS / HR operations.
  
• Experience and knowledge of current HRIS technical best practices, policies, and procedures.
  
• Experience with the principles and techniques of report writing, database tables, and systems integration.
  
• Experience with ATS systems and in particular, iCIMS and ADP HR/Payroll System.
  
• Experience reading project specifications and technical system.
  
• Ability to follow oral and written instructions and communicate effectively with others in both verbal and written form.
  
• Organized and able to prioritize work to meet deadlines; work effectively under pressure and/or stringent schedule, while providing accurate results.
• Ability to work independently and demonstrate the ability to exercise effective judgment and initiative. 
  
• Experience within large employers (>1000 employees).
  
• Experience in/with operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
  
• Experience in methods, techniques, and procedures to troubleshoot and maintain all software programs and process-related issues.
  
• Experience with multi-jurisdictional state and international regulations.
  
• Minimal Travel (<15-25% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.