Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Production Techinical Supervisor is responsible in the administration, planning, budgeting and direction for the operations including, sound and light services, production labor, stagehands, technical services, information technology, conversion. Insures an effective and cost efficient program by controlling the operations budget and performs related day to day responsibilities as required. Technical Production Manager that will assist the Operations Department with the daily activities required to run, maintain, and service the facility and/or the events towards ensuring the event and production needs are met for the venue, client, and patrons.

This role pays an hourly rate of $26.00-$30.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until September 26, 2025.

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

• Communicate with clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information.
• Review artist riders and maintain weekly contact with artist tour managers.
• Create CAD drawings of general layout for events.
• Acts as liaison between the facility and clients ensuring all requirements are met and facility rules, regulations and policies are adhered to such as ADA compliance, NFPA life safety codes, OSHA Guidelines.
• Supervise labor calls for local IATSE, along with any additional contracted labor force for production.
• Assist in developing and executing a plan to fulfill riders, advances, labor calls, and equipment for events.
• Facilitate scheduling, training, and evaluation of part-time production employees.
• Produce events while maintaining a high degree of public safety in line with all life safety codes.
• Ensure set up is completed as required with the proper equipment provided.
• Work with all departments as needed to maintain technical and event related equipment in the venue.
• Provide quality service and execution through daily operations and event production.
• Facilitate venue readiness by supervising and working along with various labor crews during conversions, load in, show, and load out.
• Participate in securing the venue during daily operations, event days, emergency operations and venue closures
• Maintain records for events assigned and verify internal consistency of associated documents..
• Attend staff meetings. Develop and maintain a harmonious working relationship with all the other departments.
• Serves as 'manager on duty' for events when needed.
• Supervise the local IATSE  part time employees during Requisition Conversions, show calls and daily operations with ability to supervise large groups and/or many small groups at the same time.
• Demonstrate supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
• Work with the Operations Director to interview, hire and train employees; plan, assign and direct work; review and evaluate performance; address complaints and resolve problems.
• Other duties as assigned.

• Demonstrate knowledge in industry terminology, NFPA life safety codes, general and local IATSE policies and procedures, facility capabilities, operational procedures, OSHA guidelines, event coordination and production/technical related services.
• Demonstrate general knowledge and understanding of theatrical rigging, stage building, carpentry, show power, electrical work, exhibition show sets and field wiring, banquet sets and meeting room functions.
• Ability to work with limited supervision, prioritize and handle multiple projects simultaneously while exercising judgment and initiative in addressing complaints and resolving problems.
• Ability to train and direct employees to plan and assign work in an efficient and effective manner.
• Ability to operate sound, lighting, audio-visual and other industry related equipment.
• High school diploma or GED required. Bachelor's Degree from a technical college with a management, theatre, technical production emphasis is preferred.
• Four (4) years of hands-on, professional event production experience in the industry for arena, theatre, stadium, and/or convention center; or equivalent combination of education and experience.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.