Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Production Manager is responsible in the administration, planning, budgeting and direction for the operations including, sound and light services, production labor, stagehands, technical services, information technology, conversion. Insures an effective and cost efficient program by controlling the operations budget and performs related day to day responsibilities as required. Technical Production Manager that will assist the Operations Department with the daily activities required to run, maintain, and service the facility and/or the events towards ensuring the event and production needs are met for the venue, client, and patrons.

This role pays an annual salary of $44,000-$47,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

• Advances and coordinates production aspects of all venue events and activities. 
• Maintains files and records of all current projects, productions and events. 
• Hire, schedule, train, and coach all part time production staff. 
• Provides an advanced level of expertise in all aspects of technical theatre production including but not limited to lighting, audio, projections, rigging and fly systems and scenic elements. 
• Produces clean and presentable floor plans, layouts and light plots utilizing CAD technology. 
• Meets and works with clients and prospects to determine needs, suggest methods, creates production budget for crew costs and rentals, and provide advice toward producing state of the art events within reasonable budgets. 
• Negotiates for and procures production equipment and services from rental companies. 
• Manages local crew members. 
• Establishes and maintains relationships with production vendors and service providers. 
• Manages the production department in a manner that reflects the highest standards of respect, professionalism and customer service. 
• Helps formulate policies relating to production services and implements those policies. 
• Demonstrates a talent for amicable problem solving and conflict resolution. 
• Attends regular staff meetings and generally participates as a management team member. 
• Serves as manager on duty for selected events. 
• Provide excellent customer service assistance to internal and external clients. 
• Communicate with clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information
• Review artist riders and maintain weekly contact with artist tour managers.

• Undergraduate degree related to AV or Theatrical Production from an accredited institution is preferred.
• At least one to three (3+) years of relevant experience in a performing arts center environment, preferably in a convention center, performing arts facility or other multi-purpose assembly facility. 
• Three (3+) years’ experience in Event Production. 
• Three (3+) years’ experience in managing/leading people and teams 
• Experience working with both IATSE and local (non-union) crews. 
• Training or experience in production concert, sports, TV, tradeshows with knowledge of design work for lighting, sound, video, tradeshows, system layouts and electrical and electronic skills to include troubleshooting and repairing electronic devices
• Good written and verbal communication skills. Excellent people skills.
• A passion for customer service and the ability to provide excellence in their production.
• Ability to direct and manage a high number of competing projects simultaneously, with impeccable attention to detail and the ability to adhere to established and non-flexible deadlines for project completion.
• Must be able to multi-task and work in a fast-paced environment.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.