Oak View Group

Hockey Development Coordinator | Full-Time | XL Center

Location US-CT-Hartford
Job ID
2025-23453
Location Name
XL Center
Category
Game Presentation
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Hockey Development Coordinator will focus on driving ticket revenue for the Hartford Wolf Pack. This role will have a specialized concentration towards organizing and supporting the Youth and Amateur Hockey ticketing initiatives in collaboration with Community Relations and Group Sales.

 

This role pays an hourly rate of $16.35 and is commission eligible.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).


This position will remain open until August 22, 2025.

About the Venue

The XL Center is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.

 

The XL Center is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.

 

The XL Center entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.

 

The XL Center will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come

Responsibilities

  • Responsible for development and oversight of Hartford Wolf Pack amateur hockey initiatives to leverage and
    maintain revenue opportunities with local hockey programs at all levels.
  • Collaborate with Community Relations and Group Sales departments to implement new and existing strategies formaximizing revenue streams tied to amateur hockey programming.
  • Maintain and grow strong relationships with hockey coaches, managers, and rinks to ensure these programs are
    familiar with experiences available through the Hartford Wolf Pack in order to create repeat business, and superiorcustomer service.
  • Participate in outside networking events, to gain additional business & develop relationships with new leads,
    including but not limited to adult leagues, tournaments, and rink run programming.
  • Meet or exceed appointed sales goals for all ticket packages.
  • Maintain complete and accurate records for customers.
  • Track and manage weekly sales leads and activities, and
    overall sales, with CRM-Salesforce.
  • Expectation of completely high volume of phone call, and other points of contact.
  • Cross-sell groups for other events and shows at the venue including but not limited to family shows and premium hospitality offerings.
  • Staff all home games to assist ticket sales and promotional programs.
  • Perform other duties and responsibilities as assigned.

Qualifications

  • Bachelor’s degree or higher from an accredited college/university in a related field required.
  • Highly motived with a minimum of two years’ sales experience, preferably in sports/entertainment.
  • Excellent verbal and written communication skills in the English language required.
  • Working knowledge of the sport of hockey and youth hockey programming preferred.
  • Familiarity with Ticketmaster Archtics and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is
    required.
  • Demonstrated ability to manage numerous business relationships in a professional and timely manner.
  • Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options

<p style="margin: 0px;">We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!</p>
Share on Social Media!

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.