Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Director of Human Resources is a representative for the Corporate People and Culture team, overseeing the HR function for all three lines of OVG business at the University of Kansas. This is a venue leadership position reporting directly to the General Manager (GM). This role involves aligning key strategic and business objectives with employees and management while ensuring OVG policy adherence. Responsibilities include regulatory compliance management, Collective Bargaining Agreement oversight, employee recruitment, retention, and development, policy implementation, training, benefits administration, and employee relations.  As a trusted consultant, the Director of Human Resources collaborates with the Venue Management and Hospitality management teams, addressing HR needs. The role serves as an advocate for employees, a catalyst for change, and a strategic resource for the leadership team. 

This role pays an annual salary of $90,000 to $105,000 and is bonus eligible. 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until August 15, 2025.

In its new partnership with the University of Kansas (KU), OVG will oversee the day-to-day operations of both the football stadium and conference center when Phase I of the Gateway District opens in August, 2025. The group will lead the bookings of conference events, special events and concerts, while operating a full-service performing dining center for Kansas Athletics and all food and beverage/catering operations at the complex.

• Serves as the main liaison between OVG's Corporate HR and Hospitality management, ensuring a cohesive HR department.
• Adheres to OVG's HR policies for legal compliance, partnering with OVG's Corporate HR legal department when necessary.
• Provides HR policy guidance and support to onsite management, supervisors, and employees.
• Analyzes HR trends with OVG management to develop programs, solutions, best practices and policies.
• Manages and resolves complex employee relations issues, conducting thorough investigations.
• Collaborates with OVG Corporate HR on EEOC complaints and legal requests
• Works closely with management and employees to enhance relationships, boost morale, improve productivity and retention.
• Assist venue leaders with day-to-day performance management.
• Offers guidance and input on business unit restructuring, workforce planning/training, and succession planning.
• Manages recruitment processes, overseeing outreach, screening, interviewing, selection, onboarding, and ongoing retention efforts.
• Manages and supports all aspects of employee industry association participation and internship programs.
• Maintains confidential employee records and addresses benefits-related questions.
• Handles workers' compensation matters and liaises with risk management on employee matters.
• Participates in negotiating local union agreements, providing recommendations, and administering and interpreting union agreements.
• Manages union-represented employee issues, including the grievance process. 
• Advises on changes in regulations and identifies training needs for onsite employees. 
• Identifies training needs and coordinates training programs, ensuring successful outcomes and conducts new employee orientations.

Supervisory Responsibilities

• Provides direction, mentorship and leadership to team members.
• Manage the recruitment, hiring, training development and retention of department.
• Supervise, support and guide team members, including performance assessment, engagement, recognition, and addressing HR-related issues.
• Execute supervisory responsibilities in compliance with OVG's policies. 
• Provides leadership and guidance to all employees to ensure compliance with the local Code of Conduct.
• Be a role model for OVG Values in word and action.
• Performs other duties and responsibilities as assigned.

• Bachelor's degree (BA) required, in Management, Business, Labor or applicable major.
• A Minimum of 7+ years' experience resolving complex employee relations.
• 5+ Years of union relations experience required.
• Solid knowledge of the principals and practices of human resources.
• Working knowledge of multiple human resource disciplines, including compensation. practices, organizational diagnosis, employee and union relations, diversity, performance. management, and federal and state respective employment laws.
• Experience with Microsoft 365 Applications.
• ADP, Lattice, ICIMS platform knowledge preferred.

Skills and Abilities

• Full understanding of all HR functions and best practices.
• Excellent people management skills.
• Strategic, analytical and goal oriented.
• Demonstrable experience with HR metrics.
• Thorough knowledge of labor legislation.
• Project and time management.

 Certificates, Licenses and Registrations

• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credential preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.