The Account Executive, Ticket Sales role is a full-time position responsible for generating revenue through membership sales, as well as heading up generating business leads, selling ticketing packages, group packages at for Coachella Valley Firebirds at Acrisure Arena. This position is responsible for developing and creating new relationships and maintaining a current book of business to ensure top-level customer satisfaction and further generate referral-based business.  

This role is will pay an hourly wage of $26.50-$28.00 and is sales commission eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 1, 2025.

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

• Independently network, solicit and follow-up on any personal sales leads under the guidelines established by the company
• Source new business opportunities through progressive cold-calling, referrals, and leveraging of relationships
• Develop and implement process for incoming premium focused calls
• Actively prospect and research new sales leads
• Perform regular task analysis to meet (and/or exceed) sales goals for premium areas
• Provide analytical and well documented reports for all clients and prospects through CRM software
• Act as a point of contact and build influential relationships with clients and prospects
• Process invoices and additional ticket orders
• Prepare and conduct in-person meetings in and out of the office
• Develop strong working relationships within the office to build company morale
• Develop process for distribution of promotional items to suite holders throughout the season
• Other duties as assigned

• 1+ years sales/service experience in the hospitality/sports/entertainment industry preferred
• Bachelor’s degree or equivalent experience
• Strong verbal and written communication skills
• Ability to write reports and business correspondence
• Highly organized with good coordinating/project management skills and ability to meet tight deadlines and work in a high-pressure environment
• Ability to analyze problems involving many variables
• Proficient in MS Office with Salesforce or similar CRM experience - Ticketmaster platform experience preferred - Archtics
• High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum
• Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
• Competitive, self-motivated and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays
• Minimal Travel (<10% travel): May be required to travel
• Trips may require air travel and/or overnight stay away from home for one or more nights
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building