Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under general supervision, the Premium Sales Coordinator provides critical administrative and sales support to the Premium Sales Manager and Director of Premium Services. This role plays a key part in the coordination and execution of premium event bookings, assisting with the licensing of space, client communications, and the delivery of exceptional food and beverage experiences. The premium sales coordinator ensures seamless communication between internal departments and external clients, with a focus on accuracy, efficiency, and customer satisfaction.

This role pays an hourly rate of $21.00-$24.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 25, 2025.

The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy.  The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift.  The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there is the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

 Client Engagement & Sales Support

•  Serve as a point of contact for prospective and current premium clients, representing the facility with professionalism and expertise.
•  Respond to inquiries regarding food and beverage offerings and event capabilities as they relate to Food & Beverage.Provide clients with relevant sales and catering materials and assist in finalizing booking arrangements, contracts, and deposit collection.
• Provide clients with relevant sales and catering materials and assist in finalizing booking arrangements, contracts, and deposit collection 

Contract Administration

• Support the Catering Team in the preparation and review of catering and suite event orders, addenda, and related documentation.
• Ensure all event orders are complete and accurate, following up with clients for outstanding requirements including deposits and insurance.

Event Booking & Management

• Input and update client contact details, event specifications, and space reservations in the event booking and management system.
• Track and maintain up-to-date records of event revenues to support forecasting and reporting processes to General Manager and Director of Finance.

File & Documentation Management

•  Create and manage comprehensive event files and checklists for all booked events.
•  Distribute event folders and ensure proper reconciliation and post-event documentation.

Operational Excellence

• Participate in efforts to enhance workflow efficiency, improve client service, and streamline booking procedures.
• Collaborate cross-functionally with departments to ensure cohesive planning and execution of premium events.

Other Duties

• Perform other tasks and responsibilities as assigned in support of the Food & Beverage Department’s goals and operation

• Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting Ability to prioritize work and effectively resolve workload issues.
• Learn and understand the operation of the Greensboro Complex and apply that knowledge to continually improve.
• Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.