Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Pastry Supervisor plays a crucial role in ensuring the smooth and efficient operation of our pastry commissary kitchen. This position is responsible for planning, directing, coordinating and participating in the day-to-day preparation and production of all pastry products. Supervising the work of pastry cooks, and maintaining our high standards for food quality, safety, and consistency. The Pastry Supervisor will be a hands-on leader, working alongside their team and upholding our core values of creativity, humility, inclusivity, excellence, and responsibility. This role offers an excellent opportunity for an experienced cook to take on a leadership role and contribute to the success of our growing operation. This position may be hourly or salary, depending on experience.

This role pays an hourly rate of $27.00-$32.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 27, 2025.

Team Supervision:

• Supervise and direct the work of cooks and prep cooks within an assigned area or shift, ensuring all tasks are completed efficiently and according to established procedures.
• Provide clear instructions, guidance, and support to team members.
• Monitor performance and provide constructive feedback to help team members develop their skills.
• Foster a positive, inclusive, and collaborative work environment.

Food Production & Quality Control:

• Participate in the preparation and baking of menu items, ensuring adherence to recipes, portioning, and presentation standards.
• Assist in development of new menu items
• Monitor the quality of ingredients and finished dishes, ensuring they meet our standards for freshness, taste, and appearance.
• Ensure proper handling, storage, and rotation of all food products.
• Maintain a clean, organized, and sanitary work area, adhering to all food safety regulations.

Operational Support:

• Assist the Executive Sous Chef and Sous Chefs with daily pastry operations.
• Ensure adequate stock levels of ingredients and supplies within the assigned area.
• Report any equipment malfunctions or maintenance needs to the appropriate personnel.
• Assist with inventory counts and tracking as needed.
• Uphold company policies and procedures, including those related to sustainability and ethical sourcing.

Event Assistance:

• May be asked to work on-site at events, assisting with food preparation, service, and cleanup.
• Ensure that food is transported and handled properly during events.

Education & Experience:

• High school diploma or equivalent required; culinary degree or coursework preferred.
• Minimum of 2-3 years of experience as a pastry cook in a high-volume catering, hotel, or restaurant environment.
• Prior supervisory or lead pastry cook experience required.

Skills & Abilities:

• Knowledge in scratch baking and pastry, extensive knowledge in both classical and current pastry trends.
• Ability to follow recipes accurately and maintain consistency in food production.
• Strong organizational and time management skills.
• Ability to work effectively under pressure and adapt to changing priorities.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• Knowledge of food safety and sanitation regulations (NYC Food Handler's Certificate required).

Personal Attributes:

• Passion for food and a commitment to culinary excellence.
• Detail-oriented and quality-focused.
• Humble and respectful approach to teamwork and supervision.
• Commitment to inclusivity and fostering a positive work environment.
• Strong work ethic and a sense of responsibility.
• Ability to lift and carry heavy items (up to 50 lbs) and stand for extended periods.
  Ability to work flexible hours, including evenings, weekends, and holidays.
  
  

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.