Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Director of Concessions at The Dome in Virginia Beach will be responsible for overseeing all concession operations, ensuring high-quality food and beverage service, maximizing revenue, and delivering exceptional guest experiences. This role requires strong leadership, operational expertise, and a passion for customer service in a fast-paced, high-volume environment.

This role pays an annual salary of $95,000-$105,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 20, 2025.

• Operational Leadership: Oversee daily concessions operations, ensuring efficiency, quality, and compliance with health and safety regulations.
• Financial Management: Develop and manage budgets, analyze financial reports, and drive revenue growth through sales strategies and cost controls.
• Staff Management: Hire, train, schedule, and supervise concessions staff, fostering a positive and productive work environment.
• Enter TPO reports and verify timesheets for a bi-weekly payroll.
• Vendor & Inventory Management: Manage supplier relationships, monitor inventory levels, and ensure timely restocking of products.
• Guest Experience: Maintain high customer service standards, address guest concerns, and implement feedback-driven improvements.
• Compliance & Safety: Ensure all concessions areas adhere to local health codes, alcohol service laws, and company policies.
• Event Coordination: Work closely with event planners, operations teams, and food & beverage departments to ensure smooth service during concerts, sports events, and special occasions.

• Bachelor’s degree in Hospitality, Business, or a related field preferred.
• Minimum of 5+ years of experience in concessions, food & beverage, or hospitality management.
• Strong leadership and team-building skills.
• Experience managing budgets, inventory, and financial reporting.
• Knowledge of food safety regulations and alcohol service compliance.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent communication and problem-solving skills.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.