Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under general supervision, the Sales Coordinator provides assistance and administrative support to the Sales Team assists in coordinating the licensing of space and booking of events for the facility.

This role pays an hourly rate of $33.00-$35.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 20, 2025.

The Santa Clara Convention Center is proudly owned by The City of Santa Clara and managed by Oak View Group. We are strategically located in the heart of Silicon Valley, a prime location for conventions, trade shows and exhibitions. The Santa Clara Convention Center is minutes from hotels, restaurants, Levi’s Stadium, California’s Great America Theme Park, and many of the largest and most influential technology companies in the world, with easy access to freeways and Norman Y. Mineta San Jose International Airport and only 45 miles south of San Francisco. The Convention Center features 100,000 square feet of exhibit space, a 22,400 square foot ballroom, 31 breakout rooms and a 607-seat theater and attracts over 350,000 visitors annually. The facility is an integral economic component of Santa Clara, generating economic benefits through attendee direct and indirect spending and sustaining over 500 local jobs.

• Represent the facility to potential facility users and respond to inquiries regarding facility use and send out marketing/rental materials.
• Assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due.
• The Sales Coordinator will aid the sales team efforts at the facility in meeting all individual and departmental sales goals.
• This position supports the overall tasks related to Sales for the facility, such as providing administrative assistance in the maintenance and data entry of the CRM and internal management systems.
• Reports to Senior Director of Sales.
• Contacts prospective user groups and individuals to initiate the sales effort.
• Discusses the facility with site selection committees or appropriate others.
• Responsible for maintaining the online presence of the activities within the facility including the website’s calendar of events and social media event marketing posts.
• Meets specified assigned sales goals and objectives.
• Initiates written and oral communication internally and externally.
• Promptly responds to all customer calls and requests within a 24-hour period.
• Communicates problems and proposed solutions to the Senior Director of Sales.
• Submits weekly sales activity reports and performs related duties as required.
• Work cohesively with other departments.
• Attend internal meetings and represents the facility as deemed necessary.
• Adheres to sales guidelines and procedures when booking business.
• Participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
• Support all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
• Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
• Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
• Perform other duties and responsibilities as assigned.

• Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting.
• Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or other related.
• Additional years of experience may be substituted for formal education.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.