Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Museum Coordinator for the Larry Bird Museum is responsible for the daily operations and management of the museum dedicated to the legendary basketball player, Larry Bird. This position is a full-time opportunity that entails administrative duties, customer service, and oversight of museum operations. The Museum Coordinator will report directly to the General Manager of the Terre Haute Convention Center and will play a crucial role in providing an exceptional visitor experience while ensuring the museum's smooth operation. The Larry Bird Museum will be a free open to the open-to-the-public experience dedicated to educating the public about the life and history of Larry Bird.

This role pays an hourly rate of $20.91-$23.08.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). 

This position will remain open until June 20, 2025.

The Terre Haute Convention Center opened in the spring of 2022. It offers more than 12,000 sq. ft. of flexible ballroom space with the ability to seat up to 1000 attendees for a large general session or 700 for a formal dinner. With the flexibility of the space, planners have the ability to host a full conference with meals and breakout sessions. The convention center will have on-site catering, audio-visual services, professional event staff and event planning, and first-class service. Attendees from the region and afar will enjoy the convenience of the connected hotels and parking garages, making location and ease for guests more than ideal for conventions.

• Represent the Larry Bird Museum from a customer service standpoint, providing a welcoming and informative experience to visitors.
• Respond to visitor inquiries, assist with tour information, and address any concerns or issues promptly and professionally.
• Oversee the day-to-day operations of the Larry Bird Museum, including exhibit maintenance, cleanliness, and organization.
• Be able to communicate with guests the rules of the museum while being very customer friendly.
• Schedule and coordinate museum tours through an online booking system and over the phone.
• Scheduling of school and educational tours and coordinating parking for buses.
• Open and securely close the museum each day, ensuring the safety and integrity of the museum's contents.
• Maintain awareness of items and people within the museum.
• Coordinate with the museum's curatorial team on exhibit updates and changes if and when needed.
• Enlist the help of volunteers and interns to assist with answering phones, addressing guest questions, and providing information about Larry Bird's career and legacy.
• Collaborate with other museum staff, including docents and volunteers.
• Monitor the capacity of museum attendance.
• Monitor and record humidity levels through applications.
• Track and analyze visitor data that is collected for bookings and entries.
• Assist in marketing needs such as but not limited to social media, google reviews, online advertising etc. (Marketing graphics will be created by OVG marketing department.)
• Respond to google reviews and social posts as needed.
• Responsible for ensuring that visitor information is stocked in the museum as well as calling on visitor centers to ensure that Museum information is stocked at welcome centers.
• Shipping and deliveries may be required during non-open to the public days.
• Provide basic clerical support services to other Directors and GM when needed.
• Process paperwork related to museum operations as well as Assist the Director of Finance and General Manager with administrative OVG duties.
• Maintains office equipment including computer, printer, and copy machine.
• Participate on Convention Center committees and interact with other OVG employees.
• Assist in planning and executing museum-related activities and/or events.

• Bachelor's degree in Museum Studies, Arts Management, Business Administration, or a related field (preferred).
• Previous experience in museum management or a similar role is highly desirable.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal skills.
• Proficiency in using computer applications, including Microsoft office, word, and excel.
• Knowledge and appreciation of Larry Bird's career and legacy in basketball is a plus.
• Ability to work flexible hours, including weekends and evenings, to accommodate museum operations and potential events.
• Depending on the specific needs of the Larry Bird Museum and Terre Haute Convention Center, the Museum Coordinator may be required to perform other duties not listed in this job description but directly related to the successful operation of the museum and facility.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.