Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Senior Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue.  This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department.  The Senior Catering Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering. 

This role maintains a consistently positive and professional relationship with internal and external clients. The Senior Catering Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections.  The Senior Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.   

This role will pay a salary of $65,000 to $75,000 plus commission.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 9, 2025.

• Participates and develops sales goals encompassing both annual and long-range plans consistent with that of the venue.
• Develop and execute action plans that will guide both routine and special program activity toward established goals.
• Develop a plan that promotes catering sales for both event day and non-event day use of the venue.
• Develop contacts and networks with the corporate market, conference market, associations, social and civic organizations operating and servicing the venue.
• Actively solicit catering and conference business from the Convention and Visitors Bureau, Meeting Planners International, International Association Exhibition Managers and other organizations.
• Assertively sells to the local market to promote the catering opportunities available at the venue.
• Meets with existing show promoters, constituent groups, and facility clients to market and sell catering at the venue.
• Interacts with clients and venue personnel to ensure complete satisfaction with catered events.
• Compiles and processes client’s date, logs, issues work orders and contracts.
• Monitors bookings and changes.  Communicates updates to appropriate venue staff.
• Coordinates set-up and menus for catered functions.
• Maintains costing, pricing sheets for all menus, services and facility charges and updates as needed.
• Prepares and distributes Banquet Event Orders to all departments.
• Processes and coordinates client’s requests and special needs.
• Prepares required reports accurately and submits them on time, follows up with department heads to insure that their reporting is completed within the same guidelines.

• Bachelor’s degree (B.A. or B.S.) or equivalent from four-year college; or four to six years related experience and/or training; or equivalent combination of education and experience.
• Nationally recognized, advanced food service sanitation training course certification.
• Valid Food Handler’s certificate if required by state and/or county of venue.
• Valid Alcohol Service Permit if required by state and/or county of venue.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Must be able to project a professional manner and appearance, and communicate effectively with clients, staff and the general public.
• Exerting up to 50 pounds of force occasionally to move objects (files, boxes, product, trays).

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.