Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Director of Suites  is responsible for the overall management of all suites, loge boxes and catering activity. The Director Suites will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment.  The Director Suites coordinates suite level activities at the venue into a team effort that contributes to the successful execution of all events. The Director of  Suites enforces all OVG’ personnel and operating policies and procedures and plans, organizes, and executes the service requirements of each event and determines all scheduling and product components required to properly service events within budgetary guidelines.  

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.   

This role will pay a salary of $90,000 to $110,000 and is bonus eligible.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 9, 2025.

• Management of suite level food & beverage services to ensure a high level of suite holder satisfaction in all pertinent areas
• Develop and execute strategies to maximize suite lease and new season ticket sales revenue.
• Deliver and exceed annual suite lease and new sales budgets.
• Oversee daily operations of luxury suites, ensuring top-tier guest experiences.
• Develop and implement strategies to identify and secure new business opportunities aligned with the organization’s growth goals.
  • Innovation: Create, discover, and reapply new ideas and concepts to enhance business operations.
  • Reporting: Provide accurate and actionable reports on projections, performance, and results.
  • Event Planning: Plan and execute events for current and prospective clients.
  • Game Day Responsibilities: Perform significant game day duties to support suite operations and client relations.
  Client Acquisition & Retention: Retain current partners, grow relationships, and acquire new suite clients.Contract & Pricing Strategy: Manage suite contracts and lead pricing strategies to optimize revenue.Build and maintain strong relationships with clients and key stakeholders.
• Guide the development of compelling proposals, presentations, and pitches to secure new accounts.
  • Other Duties: Complete additional tasks as assigned by the Sr. Director of Ticket Sales.

• Associates degree (A.A.) or equivalent from two-year College or technical school preferred 
• 3-5 years experience working in a supervisory capacity in a food & beverage environment. 
• Familiar with inventory cost control and menu planning. 
• Basic computer proficiency: E-mail, Excel, Word, Outlook 
• Working knowledge of Point of Sale and timekeeping systems 
• Ability to accurately handle register and revenue collections through POS system is required. 
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. 
• Excellent interpersonal and communication skills. 
• Ability to pay close attention to detail and coordinate various activities simultaneously. 
• Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner. 
• Able to be self-directed in a team-oriented environment. 
• Ability to maintain confidentiality. 
• Working knowledge of employee scheduling in a hospitality environment. 
• Nationally recognized, advanced food service sanitation training course certification. 
• Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center. 
• Performing the duties of this position involves extensive and continuous standing and walking.  Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 75 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.