Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Under the direction of the Director of Payroll Operations and Sr. Payroll Manager, the Payroll Manager is responsible for overseeing and managing all Payroll Coordinators and payroll transactions as well as in multi-location, multi-state, and international environments. This role ensures the efficient and effective operations of the organization’s payroll function, including processing payroll for exempt, non-exempt, and union employees. The Payroll Manager will also lead efforts to improve payroll processes, provide exceptional customer service, and maintain the accuracy and integrity of the payroll system. The ideal candidate will be detail-oriented, dependable, and committed to upholding the highest standards of professionalism, kindness, and accuracy.

This role pays an annual salary of $110,000 to $120,000 and is bonus eligible.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 23, 2025.

Payroll Processing:

• Manage and oversee end-to-end payroll processing for a large, multi-state (or global) organization.
• Ensure accurate and timely processing of weekly, bi-weekly, semi-monthly, and monthly payrolls across multiple pay groups

Compliance & Audits:

• Ensure compliance with federal, state, and local payroll regulations, including wage and hour laws.
• Conduct regular audits of payroll data to ensure accuracy and compliance.
• Manage tax reporting and ensure timely filing of payroll taxes and year-end tax documents (e.g., W-2s, T4s).

Team Management:

• Lead and mentor the payroll team, including training, performance management, and process improvement initiatives.
• Serve as an escalation point for complex payroll issues and employee inquiries.

Systems & Integration:

• Manage payroll systems (e.g., ADP, Workday) and ensure integration with HRIS, benefits, and timekeeping systems.
• Oversee system upgrades, enhancements, and troubleshooting of payroll software.
• Drive automation and system improvements to enhance payroll accuracy and efficiency.

Data & Reporting:

• Develop and generate standard and ad hoc payroll reports for Finance, HR, and senior leadership.
• Analyze payroll data and trends to identify improvements and cost-saving opportunities.

Change Management:

• Implement new policies, procedures, and process improvements to drive consistency and operational efficiency.
• Ensure effective communication of payroll policy changes to employees and relevant stakeholders.

Stakeholder Collaboration:

• Collaborate with HR, Benefits, Finance, and IT teams to ensure accurate payroll inputs and reporting.
• Serve as a liaison with external vendors and auditors for payroll-related matters.

Mergers & Acquisitions:

• Support payroll integrations and transitions during acquisitions or system migrations.

Dispute Resolution:

• Address and resolve complex payroll discrepancies, garnishments, or corrections promptly and professionally.

• Bachelor’s degree or better from an accredited college or university with major course work in accounting, finance, public or business administration or a related field required
• Minimum of 3 – 5 years of Payroll experience required.
• May require working beyond normal business hours, including nights, weekends and holidays based on event calendar.
• Strong oral and written communication skills and attention to detail.
• Proven ability to work well with all levels of management.
• Knowledge of ADP
• Prior supervisory responsibility preferred.
• Experience managing payroll for a large employee base (1000+ employees) is highly desirable
• Comprehensive knowledge of payroll processes, regulations, and compliance requirements.
• Familiarity with federal, state, and local payroll tax laws, as well as wage and hour regulations.
• Certified Payroll Professional (CPP), strongly preferred.
• Advanced knowledge of Microsoft Excel other relevant payroll platforms.
• Relationship Management: Proven ability to build and maintain relationships with team members at all levels of the organization, understanding needs, and delivering high-quality service.
• Communication Skills: Excellent communication skills, including the ability to communicate complex payroll and tax-related information clearly and concisely.
• Confidentiality: Adherence to ethical standards, ensuring confidentiality and fairness in all dealings with employee information.
• Customer-Focused Mindset: Ability to form a deep understanding of location needs, empathetic engagement, and proactive problem-solving to build strong relationships and drive overall success for both the customer and the organization.
• Independence: Independent in pursuit of daily activities and goals. Sometimes to a fault, does not need direction or complete clarity to continue to advance the ball. Can operate and be successful with ambiguity.
• Organizational Skills: Ability to manage multiple team members, projects, and priorities simultaneously.
• Problem-Solving Abilities: Ability to identify payroll issues, analyze root causes, and help develop effective solutions
• Technology Proficiency: Familiarity and proficiency in various payroll platforms and HRIS platforms (ADP, Paychex or similar). Advanced knowledge of Excel.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.