Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Ice Operations Supervisor performs a variety of skilled activities involved in the operation and maintenance of the facility’s ice floor, ice equipment, ice tools, and general operations. This position will also be responsible for managing the gameday Ice Crew for all WHL games and scheduling Zamboni Operators for all venue needs.

This role pays an hourly rate of $26 to $28.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until May 16, 2025.

• Monitor and maintain ice to WHL standards for games, practices, and special events.
• Oversee installation of the main hockey ice at Angel Of The Winds Arena as well as the Community Ice Rink. This includes floor prep, freezing, floor painting, base color lines and logos, building ice depth, and ice removal.
• Hire, train, and schedule gameday Ice Crew
• Hire, train, and schedule Zamboni Operators ensuring we have coverage for all events in the Main Arena and Community Ice Rink.
• Ensure ice is properly prepared for all practices, games and other ice events. Duties include removing debris, checking ice depth, edging and resurfacing the ice.
• Assist with the setup and maintenance of hockey glass and dasher walls, benches, netting, goals, kickplates, doors, ramps, etc.
• Monitor temperature and humidity levels alongside the Engineering Department to ensure proper game and practice conditions are met.
• Complete daily facility reports.
• Operate and maintain ice conditioning equipment.
• Work with stakeholders to schedule and plan for various on ice events including home and away team practices, Community Ice Rink events, team special events, gameday promotions, etc.
• Assist with Arena conversions as needed.
• Other duties and responsibilities as assigned.

Education and Experience:

• Minimum of three years’ experience in with ice operations.
• Minimum of two years’ experience in supervision of others/work crews.

Knowledge, Skills and Abilities:

• Working knowledge of all facets of ice arena equipment: Zamboni, ice edger, dasher boards, nets, glass, doors, hardware, and rubber
• Ability to oversee and direct staff in performance of ice maintenance.
• Capable of working nights, weekends and holidays, as well as extended hours when needed.
• Ability to handle multiple tasks at one time.
• Ability to meet deadlines and function under stress.
• Knowledge of OSHA requirements.

Licenses/Special Requirements:

• Zamboni operator experience is required
• Valid Driver’s License is required
• Forklift certification is preferred

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.