Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Assist guests in a friendly, courteous, and professional manner with purchasing artist and show merchandise at concerts and events. 

This role will pay an hourly wage of $13, plus tips. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until May 16, 2025.

This position is based at the Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

• Helps setup/tear down merchandise stand with other sellers.
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• Maintains accurate counts when selling merchandise and handling cash.
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• Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.
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• Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
  
  Team player; able to work well with a team of merchandise sellers in a fast-paced environment.
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• Ability to work outdoors during summer amphitheater season in hot weather.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION AND WORK EXPERIENCE
• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training; or equivalent combination of education and experience
  Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise.  Specific vision abilities required by this position includes close vision. 

SKILLS AND ABILITIES

• Ability to count money, make change accurately
• Ability to run a credit card
• Ability to listen and follow instructions
• Ability to use an iPad & credit card swiper to track sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

• Ability to work with minimal supervision.
• Ability to work flexible hours; daytime, evening, weekends and holidays, as needed
• Must be able to speak, read and write English.
• Must have professional attitude and appearance.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.