Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

We’re excited to announce we are looking for talented Premium Suite Attendants to follow direction from the F&B Supervisor to deliver a unique hospitality food and beverage service offering for our premium suites. In this role, you will be a part of an awesome team of colleagues who instinctively strive to exceed expectations, to support us in creating the best live music experience in Rio Rancho.

Due to scheduled working hours all applicants must be 18+. This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.  

    
Knowledge, skills & experience: 

• Work independently when required using your own initiative. 
• Multitask and prioritise during busy periods; taking on any necessary tasks to help deliver a world class experience 
• Effective communication and organizational skills, and the ability to work under pressure. 
• Cocktail making skills and advanced Beverage knowledge. 
• Food & Bar service experience of a premium hospitality area in a stadium, events arena, festival environment or equivalent fast-paced hospitality setting or volume-led environment. 

This role pays an hourly rate of $15, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

• Responsible for food & beverage service within in the suites
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event.
• Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including, ingredients, portion sizes, pricing and preparation.
• Responsible for recording a guest’s order and relaying to the Suite Supervisor or Manager.
• Responsible for observing guests to anticipate and respond to any additional requests
• Assist runners when needed to ensure food is brought to pantry on time for delivery.
• Responsible for presenting the guest with the final bill summary and accepting payment as necessary.
• Responsible for cleaning up remaining food product and equipment after the Event.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.