Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

The Concessions Supervisor is responsible for overseeing the food and beverage serving of guests in the ballpark at various concessions stands, bars, and portable food and beverage locations. The Concesssions Supervisor must be personable and able to work in an ever-changing, fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects, including training, inventory, and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled according to business needs.

This role pays an hourly rate of $16 to $18.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until May 2, 2025.

Baseball is back in Columbus! Synovus Park will be located in downtown Columbus, GA, and will be the home of the Columbus Clingstones, a MiLB affiliate of the Atlanta Braves. This inaugural season, Synovus Park will host 69 professional baseball games.

• Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include verifying opening inventory, assigning responsibilities to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met, assuring that NFP Stand Leader has followed proper procedures for distribution and handling of registers.
• Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events.
• Training new and current employees regarding property procedures and best practices.
• Willing to cover or back up any open position to ensure the location is fully operational and company standards on speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for purchasing alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to additional requests and determine when the meal has been completed.
• Responsible for computing the meal cost and presenting the guest with the check.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Maintains sanitation, health, and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean before the start of the event.
• Responsible for recognizing guests who are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all company policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees, and completes all necessary HR-related paperwork.
• Assists the Management team with projects, including training, inventory, and special events.
• All other duties as assigned by the managers and supervisors.

• At least 1-2 years experience working in a supervisory capacity in a food and beverage environment.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS credit transactions and product inventory

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.