Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Event Coordinator serves as liaison between event organizers, guests, facility staff, service providers and other stakeholders. Event Coordinators may work alongside Venue Director or in the absence of Venue Director. This is a part-time, as needed, position with no minimum number of hours guaranteed. Work schedules are determined by event activity on an as needed basis.

This role will pay an hourly wage of $20 to $22.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until May 2, 2025.

Saint Louis Music Park is a 4,500-seat outdoor venue that hosts concerts, festivals, corporate events, and more. Performers have included Alicia Keys, Machine Gun Kelly, The Avett Brothers, 5 Seconds of Summer, Jack White, BUSH, Benson Boone and many more. It offers an intimate outdoor amphitheater experience and boasts a fan-centric pavilion featuring food trucks, picnic tables, yard games, and more.

Centene Community Ice Center is a state-of-the-art facility designed for hockey programming that is curated for all ages and skill levels. It houses three sheets of ice year-round and also features an outdoor rink for use in winter months. It is the official practice facility for the St. Louis Blues of the National Hockey League (NHL) and serves as the home rink for Lindenwood University (NCAA DI). Alongside hockey development programs, the facility also offers freestyle skating and daily public skate sessions providing a unique experience for locals to get on the ice.

JOB DUTIES (including, but not limited to):

•  

  Communicate in person with event organizers on event days and monitor event activity.
• Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints.
• Advance and facilitate Touring VIP Programs
• Take reasonable steps to ensure a high level of customer service is being provided by facility staff
• Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained.
• Identify any safety concerns and work with appropriate staff to resolve them.
• Liaise with public safety officials in the event medical, fire or police personnel respond to the Center as needed
• Answer questions and provide information to facility customers
• Facilitate pre-event and post-event walk through to assess facility condition
• Perform other duties as required

Knowledge Of:

• Operational characteristics, services provided and activities of venues
• Event presentation and event production needs
• Principles of supervision and training
• Fire and public safety regulations
• Terminology used in entertainment settings
• Customer Service practices

Ability To:

• Work effectively in a service-oriented environment subject to frequently changing priorities
• Identify job related challenges and make corrective recommendations to supervisor
• Work independently in the absence of supervision
• Be well organized and an excellent multi-tasker
• Manage under pressure and practice good time management
• Provide work directions to and work alongside subordinates
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with event organizers, event participants, guests, staff and vendors
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days

Experience:

• Minimum of one (1) year experience in Event Coordination (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting Planning
  Education / Training:
• Possession of, or ability to obtain a valid driver’s license

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.