Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Stand Lead assists in the managing of an assigned Stand within the ballpark. Concessions Stand Lead will report to the Concessions Supervisors and ultimately to the Concessions Manager. Ensures quality of food presentation and proper procedures are being followed within their stand at all times. Assists with setting up and getting stand game time ready. Additionally, they will be interacting with guests and providing assistance in all transactions and will be required to carry out cash handling duties where needed. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role pays an hourly rate of $18 to $20, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until April 25, 2025.

Polar Park is a baseball park in Worcester, Massachusetts, serving as the home of the Worcester Red Sox, a Minor League Baseball team competing at the Triple-A level and an affiliate of the Boston Red Sox. Opened for the 2021 Triple-A season, it has a seating capacity of 9,508 people.

• Assists in ensuring stand is stocked, staffed, and prepared for each gameday.
• Ability to assist in building orders, preparing food, packaging food, and knowledge in all areas of concessions operations.
• Responsible for maintaining service standards and communicating any issues within your stand.
• Listening and responding to customer requests or concerns.
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & assisting with keeping area clean.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains and makes sure staff maintains sanitation, health and safety standards in work areas.

• Three or more months’ experience in food service industry managing others.
• Previous experience in working with point of sales systems or computers.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.