Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Catering Captain is responsible for overseeing and assisting with the serving of guests in the Suites, Premium Clubs, Hospitality Decks and other Private Function spaces. A Catering Captain must be personable and able to work in an ever- changing fast-paced environment. A Catering Captain is familiar with all food and beverage products available on the menu and can speak knowledgeably with the guests regarding the product.  The Catering Captain will assist the management team with administrative work including monthly inventory as well as assist in the set-up of the Suites, Pantries, Premium Clubs and other catering areas prior to any Event. The Captain must exhibit Leadership skills to assist in the guidance of catering attendants throughout an Event. They must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $18.00 to $21.00, plus tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until April 11, 2025.

• Responsible for overseeing and assisting in serving meals and beverages to guests.
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Supervises and Assists in setting up of Suites, Pantries, Premium Clubs, Hospitality Decks and other catering spaces prior to any Event.
• Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the staff as well as the guests including, ingredients, portion sizes, pricing and preparation.
• If assigned to the Suite levels during an Event, responsible for recording a guest’s order on the POS System in the pantry, relaying the order to the kitchen, and timely delivery of the order to the guests in the suite.
• Assist runners when needed to ensure food is brought where needed in a timely manner.
• Follow time line and have food ready for service at designated times.
• Report any equipment issues when found to the Catering Manager
• Maintains sanitation, health and safety standards in work areas.
• Responsible for assisting in cleaning up remaining food product and equipment after any Event
• Responsible for evaluating designated Catering spaces after each Event for proper cleanliness and Inventory levels.
• Assist with administrative duties including monthly inventory.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Knowledge, Skills & Abilities

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions.

Education, Qualifications and Experience:

Previous supervisory experience in a fast-paced food and beverage environment preferred

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.