Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

The Kitchen Supervisor provides support and assistance to all levels of the kitchen operation and is responsible for all food product and supply purchasing and receiving and all things related to the physical plant and equipment in the kitchen. The Kitchen Supervisor will possess excellent technical skills and experience with menu development and will actively supervise, coach, counsel, direct, train and mentor employees in meeting quality standards of the restaurant and will promote a positive, enthusiastic and cooperative work environment.

This role pays an hourly rate of $19.00.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until April 11, 2025.

Jackson Field- Home of the Lansing Lugnuts 

• Responsible for the overall effective management of the kitchen facilities operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
• Provides on-going direction, supervision and mentoring to exempt and non-exempt kitchen staff. Monitor product quality and ensure high level of guest service.
• Responsible for troubleshooting technical problems with Point of Sale Systems from both a hardware and software perspective.
• Assists in vault opening, closing and balancing, as necessary.
• Generates employee schedules and verifies employee time for both kitchen operations, as required.
  
• Plans the restaurant shift management and or catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
• Oversees the on-going training, development, mentoring and supervision of non-exempt employees, as directed by the Executive Sous Chef and/or General Managers;
• Coordinates all food product and supply purchasing and receiving and all things related to the physical plan and equipment in the kitchen.
• Ensures product quality of all bulk recipe preparations and timely preparation and presentation of all menu items off the cooking line, i.e. expediting, all in adherence to company quality and portion standards and recipe.

• Associate’s degree (A.A.) in restaurant/hospitality management or equivalent from two-year college or culinary school prefered
• Two (2) years of kitchen management experience in a high volume and fast paced restaurant environment helpfult.
• Nationally recognized, advanced food service sanitation training course certification.
• Successful candidate must be able to pass a criminal background 
• Valid Food Handler’s certificate if required by state and/or county of venue.
• Valid Alcohol Service Permit if required by state and/or county of venue.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.