Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

In consultation with the Director of Ice Operations, the Ice Operations Manager oversees, supervises, and coordinates the day-to-day ice operations of the complex including but not limited to ice maintenance, ice resurfacer maintenance, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to the ice operations staff, assuring the highest quality service and delivering the highest level of ice conditions.

This role will pay a hourly salary of $19.75 to $21.75.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until March 21, 2025.

Centene Community Ice Center is a state-of-the-art facility designed for hockey programming that is curated for all ages and skill levels. It houses three sheets of ice inside year-round and also features an outdoor rink for use in winter months, transforming into St. Louis Music Park in the summer months, a 4,500-seat concert venue that hosts on average 30 shows per season. It is the official practice facility for the St. Louis Blues of the National Hockey League (NHL) and serves as the home rink for Lindenwood University (NCAA DI). Alongside hockey development programs, the facility also offers freestyle skating and daily public skate sessions providing a unique experience for locals to get on the ice.

• Oversees daily operation and maintenance of the ice rinks to ensure the highest quality ice surface on all four ice rinks; including, glass and dasher board maintenance and cleaning, ice logo installation.
• Proven ability in operating Olympia ice resurfacers and conducting the necessary preventative maintenance.
• Safely operate Olympia ice resurfacers to maintain the ice surface before, during, and after groups.
• Assist in selecting, training, motivating, scheduling, and evaluating ice maintenance staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Assist with yearly ice removal and installation.
• Responsible for Health & Safety compliance
• Assist Custodial staff with Cleaning of locker rooms, emptying trash, sweeping floors and other jobs as assigned.
• Ability to perform general labor including removing dasher walls, glass, setting of tables and chairs, building stages, setting pipe and drape, detail cleaning, exterior maintenance, snow removal, painting, etc.
• Demonstrate continuous effort to improve ice operations, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Establish and maintain effective working relationships with staff, facility stakeholders and facility users
• Must be able to work nights and weekends, holidays when needed
• All other duties as assigned by the General Manager or Director of Ice Operations

• 2 years’ experience in ice and facility operations management.
• Must show demonstrated knowledge of ice maintenance, supervisory skills and experience in work crew supervision in facility operations.
• Ability to work event nights, weekends and holidays as required.
• Knowledge of OSHA requirements.
• Knowledge of ice making
• Capable of operating in Microsoft Office applications including: Excel, Word, Outlook
• Ability to supervise the work of others
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to lift over 50lbs
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Working knowledge of equipment safety, ice maintenance and facility maintenance
• Excellent customer service skills

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.