Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations including inventory, receiving, clean-up, transfers and equipment maintenance. The Warehouse Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Warehouse Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. 

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends with primarily closing shifts.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. 

This role will pay an hourly wage of $23.00 to $26.00

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

• Responsible for product receiving and distribution control for the venue. 
• Ensure that established procedures for receiving dockets and perpetual inventory are maintained; report any deviation to the Purchasing/Warehouse Manager. 
• Maintain and manage sanitation and organizational systems of all warehouse storage areas. 
• Willing and available to assist with Premium Services or Concessions event operations as directed by the Purchasing/Warehouse Manager and the F&B Director. 
• Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.  
• Responsible for ensuring that purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating and stocking of supplies. 
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain integrity of product. 
• Ensure proper transfer process of product between locations, including follow-up documentation. 
• Perform routine maintenance checks; responsible for concession and utility equipment cleaning and maintenance: portable equipment, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location. 
• Conduct walk through of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean and equipment is organized. 
• Oversee daily operation as either opening or closing manager on duty. 
• Assist Purchasing/Warehouse Manager with daily/weekly/monthly duties when needed. 
• Ensure security of company assets. 
• Other duties and tasks as assigned by manager. 

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• High School Diploma or GED. 
• Minimum 2 years foodservice / hospitality experience; similar venue experience a plus. 
• Minimum 2 years warehouse/ distribution and/ or supervisory experience a plus. 
• Forklift certification a plus. 
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure. 
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system. 
• Detail oriented, ability to multi-task 
• Ability to prioritize tasks in a fast-paced environment. 
• Ability to be self-directed while working in a team-oriented environment. 
• Ability to work a flexible schedule including nights, weekends and long hours. 
• Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner. 
• Ability to speak and read in English at an intermediate level. 
• Must possess or be willing to obtain valid food handling certificate and RBS certificate prior to working. 
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc.  
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS transactions and product inventory. 
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. 

Physical Dimensions: 

• Performing the duties of this position involves extensive and continuous standing and walking.  Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 50 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.