Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The position will assist the Operations Team by overseeing daily housekeeping staff and cleaning of the building. 

This role will pay a yearly salary of $50,000 to $55,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until March 13, 2025

Alerus Center is the region’s largest convention and meeting facility. This seamless complex offers a diverse arena space that can be used for indoor football, trade shows, concerts and more, as well as a full conference center that can host conventions, meetings, weddings, banquets, and more.

• Plan and conduct meetings on a routine basis (daily, weekly and monthly) with staff discussing building needs, safety concerns, cleaning techniques etc.
• Delegate and enforce documentation i.e., sign-in sheets, daily routines, equipment checklists verifying paperwork is completed properly and accurately.
• Perform routine inspections and walkthroughs of all areas within the scope of the housekeeping departments, ensuring that these areas are up to cleaning standards and expectations, documenting and meeting with supervisors on correcting cleaning issues.
• During walkthroughs/inspections identifying safety or maintenance issues, notifying the proper member/department of the management team to have them corrected.
• Communicate with management team on housekeeping staffing and project needs based on building usage.
• Delegate tasks to subordinates in an effective and efficient manner; plan, execute and schedule training as needed.
• Understand and enforce all OVG policies.
• Assist with managing the housekeeping of events as needed.
• Maintain notes for housekeeping staff to document positive and negative performance, discussing and planning how to improve such issues.
• Assist other personnel as needed
• Act as Housekeeping lead
• Perform other duties and responsibilities as required

• Preferred – Minimum 3-5 years’ experience in housekeeping supervision.
• Working knowledge of cleaning chemicals and processes including but not limited to floor and carpet care, detailing and disinfecting; with the ability to train employees on procedures and expectations.
• Ability to oversee individuals and groups, directing staff in the performance and operation of equipment and processes needed to complete housekeeping tasks necessary for a major league baseball facility.
• Ability to lift items potentially weighing more than 25+ lbs.
• Ability to work nights, weekends and select holidays, in addition to traditional business hours, as needed.
• Demonstrated ability to function in a fast paced, high-pressure environment.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.