Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Operations Coordinator supervises and directs the day-to-day operations of the facilities. The position provides leadership and direction to part-time staff about building policy and procedures.

This role will pay a Hourly salary of $21 to $22.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until March 13, 2024

The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area.  Proudly managed by Oakview Group Management, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff.

FACILITY FEATURES

The Saint Charles Convention Center contains 1,200 free parking spaces, 21 meeting rooms and breakouts, two elegant ballrooms, and an expandable exhibit hall with carpet and drape options. In-house services include delicious food and beverage, experienced event planners, audio visual, decorating, onsite security, marketing and more. 

• Supervise facility specialists; provide and coordinate staff training and safety programs; work with housekeeping/setup workers to correct deficiencies; recommend discipline/termination actions.
• Supervise and work along with facility specialists in the set-up and tear down of facility equipment (i.e. chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant building code, fire code, and ADA regulations.
• Supervise and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, and scrub floors; wash walls, clean windows; polish stainless steel/brass and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste.
• Supervise and perform various facility maintenance tasks as assigned.
• Supervise and operate a wide variety of equipment including vans, pick-up trucks, forklifts, aerial-lifts, floor scrubbers, and other vehicles as required.
• Assist Equipment/Inventory Specialist to inventory all equipment as assigned.
• Maintain storage areas and equipment in designated areas in a neat and orderly manner.
• Identify job related challenges and make corrective recommendations to manager/director.
• Provide excellent customer service assistance to internal and external clients.

• High school diploma or GED is required
• Possess superior interpersonal and strong written and oral communication skills
• Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines
• Must be self-motivated with strong leadership abilities and organizational skills
• Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging.
• Ability to follow written instruction, interpret AutoCAD drawings and blueprints
• Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days
• Forklift and aerial lift certification is preferred

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.