The Account Executive, Premium Sales role is responsible for generating revenue through premium membership sales, as well as event by event sales at Acrisure Arena. This role also acts as a dedicated customer service representative to our premium clients via phone, email, in-person meetings, and web chats, all while proactively engaging with accounts to drive revenue growth. 

The ideal candidate has some experience with premium sales and a proven track record in Business-to-Business sales, leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential, drive attendance, and retention.  

This role will pay an hourly wage between $26.44-$30.00/hour + commission.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This job post will expire on 12/30/24.

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

• Meet or exceed established revenue goals tied to monthly and/or yearly annual goals for contracted revenue, new business, event-by-event sales, and renewals. 

• Prospect, network, set appointments, and aggressively sell all available memberships and single event premium inventory as well as follow up on leads provided.  

• Conduct sales via phone, virtual, email and in-office meetings/sales center presentations.  

• Enhance relationships with new and existing clients and Premium members to create memorable experiences and share best practices related to specific goals and initiatives. 

• Perform accurate and skilled deal-closing.  

• Provide high-end service for our premium seating clients, including but not limited to renewals on an annual basis, collection of payments, receiving executed license agreements, managing day-to-day special requests, etc.  

• Submit requested timely reports to management, including weekly and monthly reports.  

• Utilize Salesforce, Enter all pertinent prospect and customer information in CRM platforms for efficient reporting and historical data purposes.  

• Maximize relationships with clients/members to identify new revenue opportunities.  

• Serve as the primary point of contact for an assigned book of business. 

• Design, present and execute annual proposals to existing premium clients and referrals.  

• Negotiate renewals of premium seating and/or premium experience packages for suite and club seating clients within a timeline established by the club.  

• Positively contribute to the sales and service culture by developing mutually beneficial working relationships with all associates across various departments within the organizations. 

• Participate and contribute to daily and/or weekly team meetings and training sessions. 

• Perform other related tasks as assigned. 

• Frequent bending, sitting, exposure to multiple external elements, extensive walking through the building.  

• Bachelor’s degree in business, Sports Management, Marketing or another related education and work experience. Relevant experience may be substituted for education. 

• Minimum of two (2) years of professional sales experience, preferably in the sports & entertainment industry. 

• Considerable knowledge of sales processes and procedures 

• Demonstrated ability to establish solid business relationships. 

• Strong knowledge of sales strategies and service principles. 

• Ability to multi-task and work on multiple projects at a time within a team environment.  

• Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Calendar. 

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays as required.  

Working Conditions:

• Minimal Travel (<10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building