Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Operations Lead provides general support to Operations Department staff through labor and crew supervision. Performs a variety of set up, conversion, custodial, and project work. Directs, supervises and inspects event set-up and conversions. Assists in the scheduling, hiring, and training of part time conversion staff. 

This role will pay an hourly rate of $28 to $31.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays

This position will remain open until December 31, 2024.

Mayo Civic Center is Southern Minnesota's destination for local, regional, national, and international conventions, entertainment, social, and sporting events. Serving as a vital economic generator for the region, Mayo Civic Center focuses on providing an exceptional experience by delivering world-class service and high-quality, versatile facilities.

• Perform duties for set up and removal of basketball court 
• Set up and remove stage, risers, seating, tables, flooring, etc. for various events 
• Repair and performs maintenance of retractable and permanent seats 
• Participate in and lead safety precautions and venue procedures.  
• Proactively use all safety mandates and teach others to do to the same 
• Utilize hand tools and power tools along with other venue related equipment to ensure deadlines are met.  
• Support the needs of the event such as requests from other departments and the event promotors, as needed 
• Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard 
• Complete conversions of the building layout from one event to another based on the given specifications for each event 
• Operate with an emphasis on safety for employees, teams, and guests 
• Assisting other departments as assigned 
• Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment. 

• High School diploma + 1-3 years of conversion experience, preferred 
• Excellent safety record and work ethic 
• Ability to work long hours and varied schedules (majority overnight conversions) 
• Must be self-motivated and work under little supervision 
• Ability to prioritize tasks in the most productive and/or appropriate manner 
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility  
• Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility 
• Experience operating power equipment including forklifts, light trucks, pallet jacks, boom lifts, scrubbing machines and other light power-driven equipment
• Follow oral and written instructions and communicate effectively with other in both oral and written form 
• Strong organization skills and ability to meet deadlines.   
• Able to work effectively under pressure and/or stringent schedule and produce accurate results 
• Ability to maintain an effective working relationship with clients, employees, patrons and others  
• Remain flexible and adjust to situations as they occur 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.