Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Catering Supervisor is responsible for assisting the Catering Manager with overall suites and catering activity, support and directing day-of catering operations, and will assist to the Director of F&B as needed. The Catering Supervisor will actively supervise, coach, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment. The Catering Supervisor enforces all Oak View Group personnel and operating policies and procedures.

This role will pay an hourly wage of $25 - $30. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until Dec 31, 2024

Oak View Group is the venue manager and food and beverage provider of SoFi Center, a first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College. SoFi Center will be the home of the TGL Golf League, founded by Tiger Woods and Rory Mcllroy,  TGL presented by SoFi is a new golf league, combining advanced technology with teams of top players from the PGA TOUR for two-hour weekly competitions in prime time starting in January 2025. The arena will seat about 1,500 people and featured matches between 6 teams for the inaugural season.

• Responsible for assisting the Catering Manager, Executive Chef and General Manager in the overall effective management of Catering Operations, may support Suite Operations.
• Ensures total compliance with all alcohol service policies monitors alcohol services throughout event to assure 100% compliance with alcohol service policies.  Reports any alcohol service or compliance issues to Oak View Group Management immediately.
• Distributes event employee schedules and verifies employee time for the suites and club department as required.
• Responsible for inventory control in the Catering Department under the direction of the Catering Manager.
• Assist in the management of the catered events from the set-up to teardown, including handling all communication with the hourly staff and culinary staff.
• Responsible for guest interactions, role modeling professional and calm under pressure behaviors to the catering staff.
• Ensures staff is briefed on event requirements and assigned to specific areas prior to events under the direction of the Catering Manager.
• Enforces all Oak View Group policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, cash handling, operation procedures, and quality presentation.
• Conducts a walk-through of the catering area after completions of the event to ensure all areas are clean and secure.
• Assists in opening, closing, and balancing as necessary.
• Provide general office/administrative/accounting support, including input of weekly cash and sales reports, A/P and A/R Data Entry, ennet reporting.

• Ability to communicate with employees, co-workers, volunteers, and business contacts in a courteous, professional and productive manner.
• Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines.
• Ability to interact with a diverse spectrum of individuals calmly, professionally, supportively.
• Valid Food Safety & Alcohol Service Permit if required by state and/or county of venue.
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability and willingness to work a variable work schedule and extended hours (including holidays, evenings and weekends, as required), depending upon event and business requirements.
• Consistent and reliable attention to detail, accuracy and validity with the ability to coordinate various activities simultaneously.
• Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level.
• Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently.
• Ability to maintain confidentiality.

Education and Experience:

• High school graduate or equivalent, plus 1-2 years food management or supervisory experience. Catering Management experience a plus.

Physical Demands:

• Medium Work: Exerting up to 50 pounds of force occasionally to move objects (files, boxes, product, trays).

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.