Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Supervisor is responsible for the effective management and running of concessions operations within a specified geographical area. The Concessions Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.

This role will pay an hourly rate between $30 to $35.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Dec 31, 2024

Oak View Group is the venue manager and food and beverage provider of SoFi Center, a first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College. SoFi Center will be the home of the TGL Golf League, founded by Tiger Woods and Rory Mcllroy,  TGL presented by SoFi is a new golf league, combining advanced technology with teams of top players from the PGA TOUR for two-hour weekly competitions in prime time starting in January 2025. The arena will seat about 1,500 people and featured matches between 6 teams for the inaugural season.

• Assist Concessions Managers on duty in preparation for event.
• Performs opening and closing procedures for event.
• Responsible for overseeing a staff of Concession Stand Leaders, Cashiers, and Cooks.
• Responsible for communicating performance concerns according to company policy and practice to Concessions Managers.
• Assists in the warehouse, oversees warehouse employees and transports of inventory as required.
• Provides a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
• Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
• Possess a thorough working knowledge of all existing concessions locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Provide direction and oversight to Concession Stand Managers, Warehouse, Cashiers, and Cooks.
• Ensure that all OVG policies, procedures and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures. Follow all federal/state/local guidelines with regarding to alcohol service.  Report any compliance issues to Concessions Managers immediately.
• Must show demonstrated ability to meet the company standard for excellent attendance.

• High school diploma or equivalent.
• Two years of related experience working in a supervisory capacity and/or as a trainer is preferred.
• Experience in basic food handling, sanitation, and customer service is preferred.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak clearly & read in the English language.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and Concessions operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.