Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
The VP of Business Development and Client Relations is responsible for ensuring the success of Oak View Group by maintaining a high retention rate and successfully pursuing new opportunities expanding the OVG footprint throughout North America. With a goal of new account acquistion and current client retention, the position will serve as client advocate, capturing feedback, proactively identifying at-risk accounts and collaborating with operations leadership to develop and manage plans which support client satisfaction and loyalty, with a goal of long-term account retention.
The role will also support OVG growth plans in the appropriate market segments by developing new contracts and opportunities. This position is responsible for generating, managing and coordinating outside sales, as well as directing and implementing marketing functions as required. The Vice President of Business Development will independently manage and oversee all aspects of the sales process from determining the market and understanding consumer and competitors’ behaviors to constantly gathering, analyzing and updating information relating to each sector by identifying the strength and weakness of company strategy within our competitive set.
The Vice President oversees and manages the standards of designing commercial proposals specific to prospects and the clients and ensures that it is line with the relevant market segment and in order with the company’s overall strategic objectives.
The Vice President of Business Development is customarily and regularly engaged away from the office in order to attend industry trade shows and networking events, make sales calls to clients or potential clients, or obtain new sales leads. The Vice President of Business Development and Client Relations maintains a consistently positive and professional relationship with internal and external clients. The role will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying questions; and providing knowledgeable and appropriate suggestions regarding the variety of management service options.
The successful candidate will facilitate the flow of information internally, as well as communicate with all clients and vendors. The Vice President of Business Development and Client Relations must be able to work a variable shift, including evenings and weekends, depending upon business requirements, to best serve our client partners.
This role will pay a salary of $155,000 - $180,000. This position is also eligible for commission incentives.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 5, 2024
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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