Oak View Group

Bartender Supervisor| Centene Community Ice Center

Location US-MO-Maryland Heights
Job ID
2024-18622
Location Name
Centene Community Ice Center
Category
Food & Beverage Management
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Bartender Supervisor is responsible for overseeing the serving of guests in the venue dining areas and catering functions.  The Bartender Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Bartender Supervisor will assist the Food and Beverage Manager and Director with projects including training, inventory and special events. The Bartender Supervisor will roatate evening shifts and oversee closing of venue dining areas.

 

The Bartender Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. The Bartender Supervisor must maintain a professional standards and set the tone for staff.

 

This role will pay an hourly rate between $20 plus tips

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Centene Community Ice Center is a state-of-the-art facility designed for hockey programming that is curated for all ages and skill levels. It houses three sheets of ice year-round and features an outdoor rink for use in winter months. It is the official practice facility for the St. Louis Blues of the National Hockey League (NHL) and serves as the home rink for Lindenwood University (NCAA DI). Alongside hockey development programs, the facility also offers freestyle skating and daily public skate sessions providing a unique experience for locals to get on the ice.

Saint Louis Music Park is a 4,500-seat outdoor venue that hosts concerts, festivals, local markets, and more. Performers have included Alicia Keys, Machine Gun Kelly, The Avett Brothers, 5 Seconds of Summer, Jack White, and many more. It offers an intimate outdoor amphitheater experience and boasts a fan-centric pavilion featuring food trucks, picnic tables, yard games, and more

Responsibilities

  • Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
  • Responsible for ensuring tableware and linens replaced as necessary.
  • Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
  • Supervises the set up of banquet functions including linens, dishware, glassware and silverware.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • Enforces all Ovations policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Assists Management team with projects including training, inventory and special events.
  • All other duties as assigned by the managers and supervisors.

 

Qualifications

  • At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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