Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Reporting to the Food & Beverage Manager, the Cashier is responsible for all POS Credit transactions, customer contact, providing fast, efficient and friendly service at all times, while providing seamless service to our guests. Engages with guest through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.

This role will pay an hourly wage of $25.52. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

McCormick Place located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.

• Maintains a positive and friendly attitude towards customers and fellow employees.
• Displays natural desire to greet, engage with and sincerely thank the guest.
• Communicates Food & Beverage offerings in the outlet; assist guest with concerns regarding offerings.
• Knowledge of Food &Beverage outlets open; ability to direct guests to additional locations.
• Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler’s checks, coupons and gift certificates.
• Understands the importance of and monitoring product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes.
• Maintains the security of cash at all times.
• Understands and effectively communicates OVG concepts, our philosophies and is able to relate to our diverse population of guests.
• Adhere to OVG POS credit handling policies and procedures.
• Assist in maintaining merchandise displays in food courts, branded locations, pods, carts, etc.
• Monitors the proper recording of employees’ meals and meal vouchers.
• Maintains work area by keeping it clean, neat and orderly.
• Notifies Leads/Managers regarding guest’s complaints and concerns.
• Works well with others, helping to support each team member’s effort to succeed.
• Performs other related duties as assigned by supervisor.

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

Qualifications  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

The requirements listed below are representative of the knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirement

• Must have a High School Diploma/GED
• Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test.
• Must speak, be able to read and understand English well enough to converse with customers, supervisor’s and employees.
• Understand written and oral direction and communicate effectively with others.

Skills and Abilities

• Must possess good organizational skills.
• Must have ability to follow directions and effectively perform the work
• Ability to work closely with others.
• Memorize products sold within the Food and Beverage locations.
• Must have a pleasant personality and adhere to Uniform Standards policy.
• Must be able to work in a fast paced environment.
• Must be able to work various shifts and hours to include holidays and weekends.

Computer Skills 

This position requires ability to operate a POS system as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirement

• Must be able to Stand for minimum of 6 hours
• Must be able to Lift 25 pounds.
• Must be able to Sit for minimum of 6 hours
• Must be able to Push 25 pounds

While performing the duties of this job, one must have the physical ability to maneuver around McCormick Place at times.  The employee may be regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.  The employee must occasionally lift and/or move a minimum of 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to focus.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.