Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Security Manager is responsible for overseeing the safety and security of the convention center, ensuring a safe environment for guests, staff, and vendors. This position will manage all security personnel, procedures, and equipment, as well as develop and implement security protocols to prevent and address potential risks.

This role pays an hourly rate of $18 to $21.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until December 31, 2024

Located in historic downtown Provo, Utah the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts the perfect blend of modern architecture, flexible meeting space, and breathtaking interior and exterior views of the nearby Wasatch Mountains. This combined with its functional floor plan makes it the perfect venue to host any event.

- Manage Security Operations: Oversee all security-related functions, including the deployment of security staff, managing access control, and monitoring security systems (cameras, alarms, etc.).

- Develop Security Plans: Create and implement comprehensive security plans for events, including risk assessments, crowd management strategies, and emergency response procedures.

- Staff Supervision: Recruit, train, and manage a team of security personnel. Ensure that all staff are properly trained in safety protocols and emergency procedures.

- Event Coordination: Collaborate with event organizers, facility management, and local law enforcement to ensure that security measures meet the needs of each event.

- Incident Management: Respond to security incidents and emergencies, ensuring proper documentation and reporting. Conduct investigations into any security breaches or incidents.

- Policy Development: Establish and enforce security policies and procedures to maintain a safe environment.

- Vendor Management: Manage relationships with third-party security service providers when necessary.

- Compliance: Ensure that the security team is compliant with all local, state, and federal laws, as well as convention center policies.

- Budget Management: Assist in the development of the security department budget, including staffing, equipment procurement, and operational costs.

- Emergency Preparedness: Assist in the creation and implemention emergency evacuation plans and coordinate with the fire department, police, internal departments, and tenants during critical incidents.

Qualifications

- Bachelor’s degree in Criminal Justice, Security Management, or related field preferred.

- 2+ years of security management experience, preferably in a large venue or convention center setting.

- Strong knowledge of security protocols, access control, and emergency management procedures.

- Excellent leadership and communication skills.

- Ability to work in a fast-paced environment and respond effectively to emergency situations.

- Familiarity with security technologies, such as CCTV, alarms, and access control systems.

- Ability to work flexible hours, including nights, weekends, and holidays.

- CPR and First Aid certification preferred.

Skills 

- Leadership and team management

- Risk assessment and mitigation

- Excellent communication and interpersonal skills

- Problem-solving and decision-making

- Knowledge of local, state, and federal security regulations

- Crisis management and emergency response planning

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.