Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Responsible for processing ticket sales at the Ticket Office and providing customer assistance.

This role pays an hourly wage of $13.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Oct 31, 2024

The Addition Financial Arena is located on the campus of The University of Central Florida (UCF) in Orlando, FL. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Works under the supervision of the Ticket Office Manager.
2. Projects professional appearance and manner.
3. Provides information to patrons regarding performances and ticket policies.
4. Provides customer service in all aspects of the Ticket Office, including phones.
5. Utilizes Ticketmaster software to process ticket sales.
6. Maintains accuracy in financial transactions.
7. Assists in the enforcement of building policies for patrons.
8. Provides assistance for patrons in emergency situations.
9. Accountable for transactions at his/her work

 Ability to multitask in a fast‐paced environment
 Familiarity with Windows based computers
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skills in the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.