Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Are you interested in an opportunity in a fast-paced environment where something new awaits each day?  If so, we welcome your enthusiasm to join our team of dedicated event and venue professionals who provide world-class experiences to our guests and clients for all types of events.

We are seeking a highly organized and customer-focused Food and Beverage Lead Captain to oversee our dining operations. The ideal candidate will have strong leadership skills, extensive knowledge of food and beverage service procedures, and a passion for delivering exceptional guest experiences. The Food and Beverage Lead Captain will coordinate daily operations, train and supervise staff, ensure compliance with health and safety regulations, and maintain inventory levels. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.

This role will pay an hourly wage of $28.85.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Oct 30, 2024

Lynnwood Event Center, previously Lynnwood Convention Center, is a vibrant venue located 15 miles north of downtown Seattle.  With sweeping mountain views and a short ride by car to the Puget Sound, we offer our clients and guests more than the typical meeting space.  Built in 2005, we currently have 34,000 square feet of meeting space that stays busy year round and we're looking forward to a future expansion that will include additional indoor and outdoor event spaces and remodel of our existing space.  At Lynnwood Event Center, we create, nurture, and sustain an inclusive culture, where differences drive innovative solutions to seamlessly exceed the expectations of our tenants, team members, the local community, and all guests who come through our doors.

• Organize BEO instructions into a clear summary of event activities to be presented to staff

• Oversee all banquet opertions of events from set up to breakdown

• Utilize strong organizational skills to handle a diverse range of duties, manage time effectively, and adapt to changing priorities and workloads

• Responsible for overseeing the delegation of duties to ensure smooth operations and effective team performance

• Maintain an in-depth understanding of the menu items, including descriptions, ingredients, and preparation methods, to effectively assist and advise customers

• Must be able to work and lead a team independently without active management oversight

• Conduct regular daily stand-up meetings discussing the day’s events and shift assignments with captains, servers and bartenders

• Maintain high standards of food and beverage quality, hygiene, and presentation.

• Train, supervise, and motivate staff in accordance with the LEC Standards of Service Manual

• Responsible for making menu signs and cards as needed

• Ensure compliance with health and safety regulations at all times

• Proficiency in Microsoft applications and Windows

• Assist Food and Beverage Manger with scheduling as needed

• Attend weekly collaboration meetings

• Ensure that all end of shift reports are filled out accurately

• Serve as a point of contact for clients

• Handle guest inquiries, concerns, and complaints promptly and professionally.

• High school diploma or general education degree (GED); or 1 - 3 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Must meet state age requirements for handling alcoholic beverages.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.