Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Operations Manager is responsible for overseeing all operational aspects of events, ensuring seamless execution and client satisfaction. This role requires strong leadership skills, technical expertise in equipment setup, and the ability to maintain compliance with food safety regulations.

• Plan and execute event setups and breakdowns, ensuring all operational requirements are met.

• Coordinate logistics, including transportation of equipment and materials.

• Oversee forklift operations and manage electrical and plumbing setups as needed.

• Train and supervise temporary employees on food handling, menu knowledge, and event specifics.

• Provide consistent guidance and leadership to ensure smooth event operations.

• Develop and maintain strong relationships with clients and vendors to foster beneficial business partnerships.

• Deliver exceptional service and respond effectively to client feedback and requests.

• Plan and assist with truck and trailer transportation logistics.

• Maintain a preventative maintenance schedule for trucks and trailers.

• Ensure cleanliness and organization of trailers during tours and breaks.

• Adhere to USDA regulations and coach team members on safe food handling practices.

• Stay informed about trending diets (Keto, Vegan, Gluten-Free, Vegetarian) to accommodate client preferences.

• Valid driver’s license and ability to lift, push, and pull up to 50 lbs.
• Proficiency in forklift operation and general knowledge of electrical and plumbing setups.
• Demonstrated leadership abilities with a track record of effective event planning and execution.
• Strong interpersonal skills with the ability to communicate effectively in English, both verbally and in writing.
• Commitment to adhering to all company policies and procedures.
• Familiarity with USDA laws and regulations regarding food preparation.
• Ability to adapt to changing client needs and provide exceptional customer service.
• Flexibility to work long hours on feet, up to 15 hours per event.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.